Terms & Conditions

By accessing or using the Samarpan Health website or our services, you agree to be bound by these Terms & Conditions and by our Privacy Policy. If you do not agree, please do not use the website or our services.

Our website and services are not intended for medical emergencies or mental-health crises. If you or someone you know is in immediate danger, experiencing thoughts of self-harm or suicide, or facing a medical emergency, please do not rely on this website.

Call your local emergency services immediately, or contact a 24x7 crisis helpline such as iCall (+91 91529 87821). The information and contact forms on this site are not monitored around the clock and must not be used to seek urgent help.

Samarpan Health is an outpatient mental-health clinic. Through this website we provide information about our team, conditions we work with, services, and assessments, and we allow you to request appointments and contact our care coordinators. Use of the website does not by itself create a clinician–patient relationship; that begins only once care is formally arranged with our team.

Content on this website is provided for general information and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have about a medical or mental-health condition. Never disregard professional advice or delay seeking it because of something you read on this website.

Appointment requests made through the website are subject to confirmation by our team based on availability. Specific scheduling, cancellation, rescheduling, and no-show policies will be communicated to you when your appointment is arranged and may be updated from time to time.

Fees for consultations, assessments, and services will be communicated to you before your appointment. Any fees, charges, or pricing shown on this website are indicative and subject to change. Payment terms are provided at the time of booking.

When using our website, you agree to:

• Provide accurate and complete information when you contact us.
• Use the website only for lawful purposes.
• Not attempt to disrupt, damage, or gain unauthorised access to the website or its systems.
• Not misuse any content, or copy or distribute it without our permission.

All content on this website — including text, graphics, logos, images, and design — is the property of Samarpan Health or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Our website may contain links to third-party websites or resources. We provide these for convenience only and are not responsible for the content, products, or practices of any third-party site.

The website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Samarpan Health shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the website.

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

These terms are governed by the laws of India. Any disputes arising in connection with the website or these terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

We may update these Terms & Conditions from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the website after changes take effect constitutes acceptance of the updated terms.

If you have any questions about these terms, contact us at admissions@samarpan.in or +91 91360 32440.